Danie Keyser

Operations Manager Specialist Services

Branch:Auckland
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: B Proc, LLB (SA).

Danie joined Crawford in 2008 after seventeen years working for multi-national adjusting firms in South Africa and New Zealand. Danie specialises in handling major and complex assignments, and is particularly skilled at streamlining claims through balancing sound technical skills with a commercially sensible and pragmatic approach. He is highly experienced in dealing with large losses and has built a solid reputation for being very accessible to all stakeholders; communicating clearly; meeting deadlines;and maintaining steady progress across even the most challenging stages of the claims handling process. Danie has played a prominent role in Crawford's response to the 2010/2011 Canterbury earthquakes, providing technical expertise and guidance to others, while at the same time continuing to service a personal portfolio of large and complex losses for leading insurers. He has successfully settled several large, high profile losses arising from these events.

Contact Details

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+64 9 368 2177 -

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+64 21 272 2177

Gillian Jacobsen

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Fidelity.
Qualifications: ANZIIF (Snr Assoc) CIP, ACLA, FIFAA.

With the Insurance industry since 1989, Gillian has been a Loss Adjuster since 2003. Gillian is a member of the Australian and New Zealand Institute of Insurance and Finance and specialises in Commercial Property and Fidelity claims.

Contact Details

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+64 9 374 0895 -

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+64 272 059 296

Margaret Wallace

Executive General Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Specialist Services.
Qualifications: MBA, FCILA (UK), FCII (UK), FIRM (UK), ANZIIF (Fellow), CIP.

With the Insurance industry since 1980, Margaret has been a Loss Adjuster since 1988 and Chartered since 1991. She is a Fellow of the Chartered Institute of Loss Adjusters (UK) and Fellow of the Australian and New Zealand Institute of Insurance and Finance. Margaret specialises in Commercial Property and Major Loss, Contract Works and Business Interruption.

Contact Details

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+64 9 300 5171 -

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+64 274 989 638

Peter Ziegler

National Specialist Services Manager

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: ANZIIF (Snr Assoc), ACILA (UK) CIP, Dip Bus Stud.

Peter is a Chartered Loss Adjuster with 24 years' experience in Loss Adjusting in both New Zealand and Australia, following underwriting roles in the insurance industry. He specialises in Catastrophe Response, Commercial Property, Contract Works, Major Loss, and Liability claims. He advises on issues arising from losses involving Product Recall, Public and Products Liability, Construction Liabilities, Professional Indemnity, and Major Property Damage, as well as providing litigation support for these claims. Peter has adjusted claims in New Zealand, Fiji, Samoa, Tonga, American Samoa, Australia and England. Peter also has significant experience in catastrophe response management, having held team leadership and management roles for events in New Zealand and across the Pacific Islands. In adjusting large and complex claims, Peter identifies the key issues and hurdles that may arise and then strategises and implements an appropriate plan to handle the claim. Peter's focus is on communicating clearly to keep all parties aware of progress and managing expectations through each phase of the loss adjusting process, through to successful resolution.

Contact Details

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+64 9 368 2170 -

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+64 21 791 958

John Broom

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Litigation Support, Specialist Services.
Qualifications: B Com, CA.

John has over 30 years experience in Audit, Senior Accounting, Insolvency, Litigation Support, and Business Interruption Loss Adjusting in New Zealand and the United Kingdom. He initially trained as an auditor with Coopers & Lybrand (now PwC) in Auckland and London in the Audit division. John has a broad commercial background, mainly in very senior accounting roles. John specialises in Financial Lines, Liability, and Litigation, Support losses providing advice on business interruption, stock reconciliation, contingency and fidelity guarantee issues.

Contact Details

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+64 9 984 6371 -

M

+64 274 451 155

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

Izanne Beukes

Office Administrator

Branch:Auckland

Contact Details

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+64 9 300 1718

Alvin Booth

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Major Loss - Commercial, Major Loss - Residential.
Qualifications: Dip CII (Claims) UK.

Alvin joined Crawford in July 2013 after 16 years working for Loss Adjusters and Insurance claims based companies in the UK. Alvin specialises in material damage and has adjusted losses across a wide range of commercial and domestic claims.

Contact Details

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+64 7 343 2267 -

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+64 277 007 309

Michael Boyes

Senior Loss Adjuster

Branch:Auckland
Qualifications: BSc (Hons) CEng, ACILA, MICE, IMaPS.

Contact Details

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+64 9 300 1714 -

M

+64 275 046 345

Emma Burnett

Claims Technician

Branch:Auckland

Contact Details

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+64 368 2174

John Burrows

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Specialist Services.
Qualifications: B.Com, B.Sc. (Mech Eng.), FCLA.

A Loss Adjuster since 2002 and Chartered since 2007, John holds a Bachelor of Commerce and a Bachelor of Science (Mechanical Engineering). He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australian and New Zealand Institute of Chartered Loss Adjusters. John specialises in Business Interruption.

Contact Details

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+64 9 300 5177 -

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+64 274 904 767

Rob Butler

Loss Adjuster

Branch:Auckland
Areas of Expertise: General Adjuster.

Rob has been a Loss Adjuster since 1978 and specialises in Commercial and Residential Property claims.

Contact Details

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+64 9 374 0882 -

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+64 274 956 387

Margaret Chow

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: General Adjuster.
Qualifications: B.Com, ANZIIF (Snr Assoc), CIP.

Margaret has been with the Insurance industry since 2006. She is a Senior Associate of the Australian and New Zealand Institute of Insurance and finance, and holds a Bachelor of Commerce.

Contact Details

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+64 9 374 0893 -

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+64 277 427 927

Richard Craven

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 5173

Graham Cross

Loss Adjuster

Branch:Auckland

Graham has been with the Insurance industry since 1995 and has a background in Insurance investigations.

Contact Details

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+64 9 374 0938 -

M

+64 204 129 7350

Maxine Curac

Accountant

Branch:Auckland
Qualifications: ACA.

Contact Details

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+64 9 374 0886

Keryn Dreyer

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 5986

Ursula Du Preez

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 374 0934

Harrison Gardiner

Support

Branch:Auckland

Contact Details

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+64 9 968 4178

Natalia Ghirvu

Loss Adjuster

Branch:Auckland

Contact Details

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+64 300 1712

Grace Hall

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 1713

Ian Hempleman

Loss Adjuster

Branch:Auckland

Contact Details

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+64 300 5178

Johnson Lau

Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Major Loss - Residential.
Qualifications: ANZIIF (Snr Assoc) CIP.

Johnson has been working in the Insurance Industry since 2002 when he started his career as a Customer Services Officer with AMI. He specialises in general and commercial claims, and has had experience managing large complex losses. Johnson’s strengths are customer service, conflict resolution and his excellent communication skills in English, Cantonese and Mandarin.

Contact Details

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+64 9 300 1719 -

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+64 275 864 246

Dwayne Ling

Loss Adjuster

Branch:Auckland

Contact Details

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+64 374 0934

Rebecca Martin

Claims Administrator

Branch:Auckland

Contact Details

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+64 9 300 7383

Malcolm Mendey

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products.
Qualifications: ACII, CIP, ANZIIF (Snr Assoc).

With the Insurance industry since 1982, Malcolm has been a specialist Liability Adjuster since 1985 and also has 12 years experience as a Legal Executive. He is an Associate of the Chartered Insurance Institute (UK), Chartered Insurance Practitioner (UK) and Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. Malcolm specialises in Commercial Property and Public Liability.

Contact Details

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+64 9 300 1717 -

M

+64 273 335 578

Braden Moselen

Loss Adjuster

Branch:Auckland
Areas of Expertise: General Adjuster.
Qualifications: BCom (Fin).

Contact Details

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+64 9 300 1716 -

M

+64 274 035 051

Courtney Mudgway

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 368 2171

Libby Munro

Loss Adjuster

Branch:Auckland
Areas of Expertise: General Adjuster.

With the Insurance Industry since 1997, Libby has been a Loss Adjuster since 2013.

Contact Details

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+64 9 300 5983

Slade ONeal

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 5989 -

M

+64 275101743

Fran Opazo

Loss Adjuster

Branch:Auckland
Qualifications: ANZIIF (Assoc) CIP.

Contact Details

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+64 9 368 2176 -

M

+64 9 278 099 276

Ruth Paynter

Support

Branch:Auckland

Contact Details

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+64 9 300 5982

Dylan Penny

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 968 4172 -

M

+64 272 156 188

Chris Rean

Project Manager

Branch:Auckland

Contact Details

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+64 9 300 5984 -

M

+64 21 264 2495

Tina Reed

Internal Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 374 0897 -

M

+64 277 032 918

Jill Shaw

Specialist Services Operations Support

Branch:Auckland

Contact Details

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+64 9 968 4175 -

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+64 21 616 408

Carina Smit

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 1840

Sabah Smith

Loss Adjuster

Branch:Auckland
Qualifications: ANZIIF (Assoc) CIP.

Contact Details

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+64 9 300 5179 -

M

+64 27 548 9783

Albert Stassen

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential.
Qualifications: DipLA, ANZIIF (Snr Assoc) CIP, ACLA.

Albert has been a Loss Adjuster since 2011 and prior to that worked as an Insurance investigator. Albert is a Chartered Loss Adjuster and a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. He is also an Accredited Counter Fraud Specialist. Albert holds a Diploma of Financial Services (Loss Adjusting) and is an Associate of The Australasian Institute of Chartered Loss Adjusters. He specialises in Commercial Property, Commercial and Domestic Major Loss, Contract Works and Public Liability.

Contact Details

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+64 9 300 5941 -

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+64 277 426 843

Sharnie Thompson

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 374 0880

Martonette van der Walt

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 300 5981

Taryn Watson

Loss Adjuster

Branch:Auckland

Contact Details

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+64 9 984 6379 -

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+64 27 704 5640