Peter Ziegler

National Specialist Services Manager

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: ANZIIF (Snr Assoc), ACILA (UK) CIP, Dip Bus Stud.

Peter is a Chartered Loss Adjuster with 24 years' experience in Loss Adjusting in both New Zealand and Australia, following underwriting roles in the insurance industry. He specialises in Catastrophe Response, Commercial Property, Contract Works, Major Loss, and Liability claims. He advises on issues arising from losses involving Product Recall, Public and Products Liability, Construction Liabilities, Professional Indemnity, and Major Property Damage, as well as providing litigation support for these claims. Peter has adjusted claims in New Zealand, Fiji, Samoa, Tonga, American Samoa, Australia and England. Peter also has significant experience in catastrophe response management, having held team leadership and management roles for events in New Zealand and across the Pacific Islands. In adjusting large and complex claims, Peter identifies the key issues and hurdles that may arise and then strategises and implements an appropriate plan to handle the claim. Peter's focus is on communicating clearly to keep all parties aware of progress and managing expectations through each phase of the loss adjusting process, through to successful resolution.

Contact Details

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+64 9 368 2170 -

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+64 21 791 958

Danie Keyser

Operations Manager Specialist Services

Branch:Auckland
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: B Proc, LLB (SA).

Danie joined Crawford in 2008 after seventeen years working for multi-national adjusting firms in South Africa and New Zealand. Danie specialises in handling major and complex assignments, and is particularly skilled at streamlining claims through balancing sound technical skills with a commercially sensible and pragmatic approach. He is highly experienced in dealing with large losses and has built a solid reputation for being very accessible to all stakeholders; communicating clearly; meeting deadlines;and maintaining steady progress across even the most challenging stages of the claims handling process. Danie has played a prominent role in Crawford's response to the 2010/2011 Canterbury earthquakes, providing technical expertise and guidance to others, while at the same time continuing to service a personal portfolio of large and complex losses for leading insurers. He has successfully settled several large, high profile losses arising from these events.

Contact Details

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+64 9 368 2177 -

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+64 21 272 2177

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

David Ralfe

Chartered Loss Adjuster

Branch:Hamilton
Areas of Expertise: Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ACLA, ANZIIF (Senior Associate), CIP.

David is a Chartered Loss Adjuster and a Crawford & Company New Zealand Board Member. He is an Associate member of the Australasian Institute of Chartered Loss Adjusters (ACLA), a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, ANZIIF (Snr Assoc), a Certified Insurance Professional (CIP) and member of the New Zealand Insurance Law Association. He commenced his career as a Loss Adjuster with Crawford & Company in 1990 after completing the first stage NZCE (Civil Engineering). During his career has adjusted numerous complex multi-million dollar losses.

Contact Details

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+64 7 834 4544 -

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+64 274 951 099

Aaron Clegg

Senior Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: BBS.

Aaron has been a Loss Adjuster since 1997 and holds a Bachelor of Business Studies. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 6 350 0564 -

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+64 274 491 319

Simon Howe

Senior Loss Adjuster

Branch:Christchurch
Areas of Expertise: Contract Works, Liability - Public, Marine Transit.
Qualifications: BA (Hons), Dip CII(UK), ANZIIF(Snr Assoc) CIP.

In the Insurance industry since 1988, Simon has been a Loss Adjuster since 1997, and has had 8 years experience as an Insurance Fraud Investigator. He is an Associate Member of the Australian and New Zealand Institute of Insurance and Finance. Simon holds a Bachelor of Arts (Hons) and a Diploma of the Chartered Insurance Institute (UK).

Contact Details

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+64 3 353 4993 -

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+64 272 061 354

Richard Murphy

Chartered Loss Adjuster

Branch:Hamilton
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Transit, Specialist Services.
Qualifications: ACLA, ANZIIF (Fellow), CIP, Dip Bus Std (Ins Mgt).

Richard began his career in the Insurance industry in 1993 and joined Crawford in 2000. Richard is a Chartered Loss Adjuster, an Associate member of the Australian Institute of Chartered Loss Adjusters, and a Fellow of the Australian and New Zealand Institute of Insurance and Finance. He holds a Diploma in Business Studies (Insurance Management), is a Certified insurance professional (CIP) and member of the New Zealand Insurance Law Association. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 7 834 4546 -

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+64 274 770 684

Mark Tilley

Branch Manager

Branch:Gisborne
Areas of Expertise: Liability - Public, General Adjuster.
Qualifications: AICLA (Aff), BEd, DIP Tchg.

Mark is the Owner and Director of Crawford & Company's Gisborne office. He has been a Loss Adjuster since 2007 and specialises in General Adjusting and Public Liability claims.

Contact Details

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+64 6 867 1038 -

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+64 272 969 179

Russell Greene

Chartered Loss Adjuster

Branch:Dunedin
Areas of Expertise: Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit.
Qualifications: FCLA.

With the Insurance industry since 1960, Russell has been a Loss Adjuster since 1969. He is a Fellow of the Australasian Institute of Chartered Loss Adjusters. Russell specialises in Commercial Major Loss, Public and Products Liability, Litigation Support, Contract Works, Marine Transit and Fidelity.

Contact Details

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+64 3 466 4706 -

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+64 272 211 662

Tim Bardrick

Senior Loss Adjuster

Branch:Dunedin
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Major Loss - Residential, Marine Transit.
Qualifications: AICLA (Aff).

With the Insurance industry since 1972, Tim has been a Loss Adjuster since 1985. He is an Affiliate of the Australasian Institute of Chartered Loss Adjusters. Tim specialises in Residential Major Loss, Commercial Property, Public Liability, Contract Works and Marine Transit

Contact Details

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+64 3 466 4708 -

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+64 274 937 173

Greg Bray

Senior Loss Adjuster

Branch:Hamilton
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential.
Qualifications: ANZIIF (Snr Assoc) CIP, AICLA (Aff).

Greg has been with the Insurance industry since 1979, and has been a Loss Adjuster since 2011. Prior to joining Crawford & Company, Greg held a commercial Broker role which included management of large corporate accounts. Greg joined the Crawford team as a commercial Loss Adjuster and has adjusted a number of multi million dollar losses in the Christchurch earthquake.

Contact Details

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+64 7 834 4548 -

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+64 275 080 191

Phil Buckman

Chartered Loss Adjuster

Branch:Timaru
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Residential, Service and Repair, Engineering and Machinery Breakdown.
Qualifications: NZCE (Mech), ANZIIF (Snr Assoc) CIP, ACLA.

Phil has been a Loss Adjuster since 1998 and is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. He has an Advanced Trade Certificate in Fitting, Turning and Machining and NZ Certificate in Engineering (Mechanical). Phil specialises in Commercial Property, Residential Major Loss, Public Liability, Engineering and Machinery Breakdown and Service and Repair.

Contact Details

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+64 3 684 3311 -

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+64 272 284 540

Bill Christensen

Loss Adjuster

Branch:Invercargill
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Motor - Light Motor, Marine Hull, Service and Repair.

Bill has been a Loss Adjuster for 22 years, and has previously worked for 13 years in the Motor Vehicle Repair industry. Bill specialises in light motor, service and repair, commercial property, public liability, marine hull and contracts works.

Contact Details

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+64 3 214 7795 -

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+64 274 425 745

Holly Costley

Senior Loss Adjuster

Branch:Christchurch
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Commercial.
Qualifications: ANZIIF(Snr Assoc) CIP, ACLA.

With the Insurance industry since 2006, Holly has been a Loss Adjuster since 2009. She is Senior Associate Member of the Australian and New Zealand Institute of Insurance and Finance and specialises in Commercial Property, Commercial Major Loss and Public Liability.

Contact Details

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+64 3 374 8459 -

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+64 273 005 893

Mike Creswell

Senior Loss Adjuster

Branch:Gisborne
Areas of Expertise: Liability - Public, General Adjuster.

With the Insurance industry since 1971, including 14 years as a Claims Manager, Mike has been a Loss Adjuster since 2003.

Contact Details

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+64 6 867 1038 -

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+64 274 340 774

Stephen Dillon

Senior Loss Adjuster

Branch:Alexandra
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Transit, Motor - Light Motor, Service and Repair, Motor - Mechanical.

With the Insurance industry since 1990, Steve has been a Loss Adjuster since 1993. He has attended I-CAR collision repair courses and specialises in Light and Mechanical Motor, Marine Transit, Major Loss (Commercial and Residential), Service and Repair, Contract Works and Public Liability.

Contact Details

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+64 3 448 5125 -

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+64 274 480 002

Aaron Hall

Senior Loss Adjuster

Branch:Whakatane
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Motor - Light Motor.
Qualifications: B.Soc.Sc, ANZIIF (Snr Assoc) CIP.

Aaron has been a Loss Adjuster since 1997. He is an Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and holds a Bachelor of Social Sciences. He specialises in Commercial Property, Commercial and Residential Major Loss, Public Liability, Contract Works, Light Motor and Service and Repair.

Contact Details

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+64 7 307 0300 -

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+64 274 502 336

Warren James

Senior Loss Adjuster

Branch:Tauranga
Areas of Expertise: Contract Works, Fidelity, Liability - Products, Liability - Public, Major Loss - Commercial, Major Loss - Residential.

Warren has been a Loss Adjuster since 1987 and owned his own Loss Adjusting business in Perth prior to moving to New Zealand in 1993. Warren specialises in Complex Major Losses, Contract Works and Liability Claims.

Contact Details

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+64 7 578 3673 -

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+64 274 848 681

Mike Mahoney

Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Major Loss - Residential.
Qualifications: Loss Adjuster.

With the Insurance industry since 1980, Mike has been a Loss Adjuster since 2002. He specialises in Commercial Property, Residential Major Loss, Products and Public Liability and Contract Works.

Contact Details

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+64 6 350-0568 -

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+64 274 415-327

Peter McIntyre

Senior Loss Adjuster

Branch:Wanganui
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Residential, Motor - Light Motor, Service and Repair, Motor - Heavy Motor.
Qualifications: ANZIIF (Snr Assoc), CIP, AICLA (Assoc).

Peter is the Owner and Director of Crawford Wanganui and has been Loss Adjusting since 1999. Qualifications include, ANZIIF Senior Associate, and AICLA (Affiliate), Diploma of Loss Adjusting and also holds a Trade Certificate in Panel Beating and Coach Building. Peter specialises in Commercial Property, Residential Major Loss, Public Liability, Light and Heavy Motor and Service and Repair.

Contact Details

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+64 6 345 8156 -

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+64 272 298 898

Paula Roche

Senior Loss Adjuster

Branch:Hamilton
Areas of Expertise: Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit.

Paula has been in the Insurance industry since 1986. Since joining Crawford & Company in 2002, Paula is a Senior Loss Adjuster handling large and complex loss. She is a specialist in Liability, Contract Works and income protection claims. Paula is also a member of the New Zealand Insurance Law Association

Contact Details

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+64 7 834 4540 -

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+64 272 794 970

John Senior

Loss Adjuster

Branch:Napier
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, General Adjuster.

John commenced loss adjusting in 2013 handling small building, theft and contract works claims. He has a thorough knowledge of the claims process with well-developed technical and communication skills. John is currently studying towards his ANZIIF Loss Adjusting qualification as well as a Bachelor of Business Studies.

Contact Details

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+64 6 835 2646 -

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+64 27 342 9274

Albert Stassen

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential.
Qualifications: DipLA, ANZIIF (Snr Assoc) CIP, ACLA.

Albert has been a Loss Adjuster since 2011 and prior to that worked as an Insurance investigator. Albert is a Chartered Loss Adjuster and a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. He is also an Accredited Counter Fraud Specialist. Albert holds a Diploma of Financial Services (Loss Adjusting) and is an Associate of The Australasian Institute of Chartered Loss Adjusters. He specialises in Commercial Property, Commercial and Domestic Major Loss, Contract Works and Public Liability.

Contact Details

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+64 9 300 5941 -

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+64 277 426 843

Greg Taylor

Chartered Loss Adjuster

Branch:Tauranga
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Hull, Engineering and Machinery Breakdown.
Qualifications: ACLA, FIFAA.

Greg has been a Loss Adjuster since 1983. He is an Associate of the Australian Institute of Chartered Loss Adjusters and a Fellow of the International Federation of Adjusting Association. Greg specialises in major losses and handles many complex and difficult claims.

Contact Details

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+64 7 578 3673 -

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+64 274 949 911

Jim Todd

Chartered Loss Adjuster

Branch:Dunedin
Areas of Expertise: Contract Works, Liability - Products, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: FCLA, ANZIIF (Snr Assoc) CIP.

Jim has been a Loss Adjuster since 1974. He is an Associate of the Australasian Institute of Chartered Loss Adjusters and Associate of the Insurance Institute of New Zealand. Jim specialises in Major Loss (Commercial and Residential), Contract Works, Public and Products Liability and Marine Transit.

Contact Details

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+64 3 466 4703 -

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0274 373 773