Peter Ziegler

National Specialist Services Manager

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: ANZIIF (Snr Assoc), ACILA (UK) CIP, Dip Bus Stud.

Peter is a Chartered Loss Adjuster with 24 years' experience in Loss Adjusting in both New Zealand and Australia, following underwriting roles in the insurance industry. He specialises in Catastrophe Response, Commercial Property, Contract Works, Major Loss, and Liability claims. He advises on issues arising from losses involving Product Recall, Public and Products Liability, Construction Liabilities, Professional Indemnity, and Major Property Damage, as well as providing litigation support for these claims. Peter has adjusted claims in New Zealand, Fiji, Samoa, Tonga, American Samoa, Australia and England. Peter also has significant experience in catastrophe response management, having held team leadership and management roles for events in New Zealand and across the Pacific Islands. In adjusting large and complex claims, Peter identifies the key issues and hurdles that may arise and then strategises and implements an appropriate plan to handle the claim. Peter's focus is on communicating clearly to keep all parties aware of progress and managing expectations through each phase of the loss adjusting process, through to successful resolution.

Contact Details

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+64 9 368 2170 -

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+64 21 791 958

Danie Keyser

Operations Manager Specialist Services

Branch:Auckland
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: B Proc, LLB (SA).

Danie joined Crawford in 2008 after seventeen years working for multi-national adjusting firms in South Africa and New Zealand. Danie specialises in handling major and complex assignments, and is particularly skilled at streamlining claims through balancing sound technical skills with a commercially sensible and pragmatic approach. He is highly experienced in dealing with large losses and has built a solid reputation for being very accessible to all stakeholders; communicating clearly; meeting deadlines;and maintaining steady progress across even the most challenging stages of the claims handling process. Danie has played a prominent role in Crawford's response to the 2010/2011 Canterbury earthquakes, providing technical expertise and guidance to others, while at the same time continuing to service a personal portfolio of large and complex losses for leading insurers. He has successfully settled several large, high profile losses arising from these events.

Contact Details

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+64 9 368 2177 -

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+64 21 272 2177

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

David Ralfe

Chartered Loss Adjuster

Branch:Hamilton
Areas of Expertise: Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ACLA, ANZIIF (Senior Associate), CIP.

David is a Chartered Loss Adjuster and a Crawford & Company New Zealand Board Member. He is an Associate member of the Australasian Institute of Chartered Loss Adjusters (ACLA), a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, ANZIIF (Snr Assoc), a Certified Insurance Professional (CIP) and member of the New Zealand Insurance Law Association. He commenced his career as a Loss Adjuster with Crawford & Company in 1990 after completing the first stage NZCE (Civil Engineering). During his career has adjusted numerous complex multi-million dollar losses.

Contact Details

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+64 7 834 4544 -

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+64 274 951 099

Aaron Clegg

Senior Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: BBS.

Aaron has been a Loss Adjuster since 1997 and holds a Bachelor of Business Studies. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 6 350 0564 -

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+64 274 491 319

Russell Greene

Chartered Loss Adjuster

Branch:Dunedin
Areas of Expertise: Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit.
Qualifications: FCLA.

With the Insurance industry since 1960, Russell has been a Loss Adjuster since 1969. He is a Fellow of the Australasian Institute of Chartered Loss Adjusters. Russell specialises in Commercial Major Loss, Public and Products Liability, Litigation Support, Contract Works, Marine Transit and Fidelity.

Contact Details

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+64 3 466 4706 -

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+64 272 211 662

Warren James

Senior Loss Adjuster

Branch:Tauranga
Areas of Expertise: Contract Works, Fidelity, Liability - Products, Liability - Public, Major Loss - Commercial, Major Loss - Residential.

Warren has been a Loss Adjuster since 1987 and owned his own Loss Adjusting business in Perth prior to moving to New Zealand in 1993. Warren specialises in Complex Major Losses, Contract Works and Liability Claims.

Contact Details

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+64 7 578 3673 -

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+64 274 848 681

Mike Mahoney

Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Major Loss - Residential.
Qualifications: Loss Adjuster.

With the Insurance industry since 1980, Mike has been a Loss Adjuster since 2002. He specialises in Commercial Property, Residential Major Loss, Products and Public Liability and Contract Works.

Contact Details

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+64 6 350-0568 -

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+64 274 415-327

Malcolm Mendey

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products.
Qualifications: ACII, CIP, ANZIIF (Snr Assoc).

With the Insurance industry since 1982, Malcolm has been a specialist Liability Adjuster since 1985 and also has 12 years experience as a Legal Executive. He is an Associate of the Chartered Insurance Institute (UK), Chartered Insurance Practitioner (UK) and Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. Malcolm specialises in Commercial Property and Public Liability.

Contact Details

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+64 9 300 1717 -

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+64 273 335 578

Paula Roche

Senior Loss Adjuster

Branch:Hamilton
Areas of Expertise: Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit.

Paula has been in the Insurance industry since 1986. Since joining Crawford & Company in 2002, Paula is a Senior Loss Adjuster handling large and complex loss. She is a specialist in Liability, Contract Works and income protection claims. Paula is also a member of the New Zealand Insurance Law Association

Contact Details

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+64 7 834 4540 -

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+64 272 794 970

Jim Todd

Chartered Loss Adjuster

Branch:Dunedin
Areas of Expertise: Contract Works, Liability - Products, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: FCLA, ANZIIF (Snr Assoc) CIP.

Jim has been a Loss Adjuster since 1974. He is an Associate of the Australasian Institute of Chartered Loss Adjusters and Associate of the Insurance Institute of New Zealand. Jim specialises in Major Loss (Commercial and Residential), Contract Works, Public and Products Liability and Marine Transit.

Contact Details

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+64 3 466 4703 -

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0274 373 773