Peter Ziegler

National Specialist Services Manager

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: ANZIIF (Snr Assoc), ACILA (UK) CIP, Dip Bus Stud.

Peter is a Chartered Loss Adjuster with 24 years' experience in Loss Adjusting in both New Zealand and Australia, following underwriting roles in the insurance industry. He specialises in Catastrophe Response, Commercial Property, Contract Works, Major Loss, and Liability claims. He advises on issues arising from losses involving Product Recall, Public and Products Liability, Construction Liabilities, Professional Indemnity, and Major Property Damage, as well as providing litigation support for these claims. Peter has adjusted claims in New Zealand, Fiji, Samoa, Tonga, American Samoa, Australia and England. Peter also has significant experience in catastrophe response management, having held team leadership and management roles for events in New Zealand and across the Pacific Islands. In adjusting large and complex claims, Peter identifies the key issues and hurdles that may arise and then strategises and implements an appropriate plan to handle the claim. Peter's focus is on communicating clearly to keep all parties aware of progress and managing expectations through each phase of the loss adjusting process, through to successful resolution.

Contact Details

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+64 9 368 2170 -

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+64 21 791 958

David Ralfe

Chartered Loss Adjuster

Branch:Hamilton
Areas of Expertise: Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ACLA, ANZIIF (Senior Associate), CIP.

David is a Chartered Loss Adjuster and a Crawford & Company New Zealand Board Member. He is an Associate member of the Australasian Institute of Chartered Loss Adjusters (ACLA), a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance, ANZIIF (Snr Assoc), a Certified Insurance Professional (CIP) and member of the New Zealand Insurance Law Association. He commenced his career as a Loss Adjuster with Crawford & Company in 1990 after completing the first stage NZCE (Civil Engineering). During his career has adjusted numerous complex multi-million dollar losses.

Contact Details

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+64 7 834 4544 -

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+64 274 951 099

Danie Keyser

Operations Manager Specialist Services

Branch:Auckland
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: B Proc, LLB (SA).

Danie joined Crawford in 2008 after seventeen years working for multi-national adjusting firms in South Africa and New Zealand. Danie specialises in handling major and complex assignments, and is particularly skilled at streamlining claims through balancing sound technical skills with a commercially sensible and pragmatic approach. He is highly experienced in dealing with large losses and has built a solid reputation for being very accessible to all stakeholders; communicating clearly; meeting deadlines;and maintaining steady progress across even the most challenging stages of the claims handling process. Danie has played a prominent role in Crawford's response to the 2010/2011 Canterbury earthquakes, providing technical expertise and guidance to others, while at the same time continuing to service a personal portfolio of large and complex losses for leading insurers. He has successfully settled several large, high profile losses arising from these events.

Contact Details

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+64 9 368 2177 -

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+64 21 272 2177

Margaret Wallace

Executive General Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Specialist Services.
Qualifications: MBA, FCILA (UK), FCII (UK), FIRM (UK), ANZIIF (Fellow), CIP.

With the Insurance industry since 1980, Margaret has been a Loss Adjuster since 1988 and Chartered since 1991. She is a Fellow of the Chartered Institute of Loss Adjusters (UK) and Fellow of the Australian and New Zealand Institute of Insurance and Finance. Margaret specialises in Commercial Property and Major Loss, Contract Works and Business Interruption.

Contact Details

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+64 9 300 5171 -

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+64 274 989 638

Andrew Brooke

Chartered Loss Adjuster

Branch:New Plymouth
Areas of Expertise: Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, ACLA.

With the insurance industry since 1989, Andrew has been a Loss Adjuster since 1998. He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australasian Institute of Chartered Loss Adjusters. Andrew holds a Diploma of Financial Services (Loss Adjusting). He specialises in Commercial Property, Commercial Major Loss, Contract Works, Public Liability and Marine Hull.

Contact Details

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+64 6 759 4544 -

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+64 272 249 119

Richard Murphy

Chartered Loss Adjuster

Branch:Hamilton
Areas of Expertise: Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential, Marine Transit, Specialist Services.
Qualifications: ACLA, ANZIIF (Fellow), CIP, Dip Bus Std (Ins Mgt).

Richard began his career in the Insurance industry in 1993 and joined Crawford in 2000. Richard is a Chartered Loss Adjuster, an Associate member of the Australian Institute of Chartered Loss Adjusters, and a Fellow of the Australian and New Zealand Institute of Insurance and Finance. He holds a Diploma in Business Studies (Insurance Management), is a Certified insurance professional (CIP) and member of the New Zealand Insurance Law Association. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 7 834 4546 -

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+64 274 770 684

John Broom

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Litigation Support, Specialist Services.
Qualifications: B Com, CA.

John has over 30 years experience in Audit, Senior Accounting, Insolvency, Litigation Support, and Business Interruption Loss Adjusting in New Zealand and the United Kingdom. He initially trained as an auditor with Coopers & Lybrand (now PwC) in Auckland and London in the Audit division. John has a broad commercial background, mainly in very senior accounting roles. John specialises in Financial Lines, Liability, and Litigation, Support losses providing advice on business interruption, stock reconciliation, contingency and fidelity guarantee issues.

Contact Details

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+64 9 984 6371 -

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+64 274 451 155

John Burrows

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Specialist Services.
Qualifications: B.Com, B.Sc. (Mech Eng.), FCLA.

A Loss Adjuster since 2002 and Chartered since 2007, John holds a Bachelor of Commerce and a Bachelor of Science (Mechanical Engineering). He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australian and New Zealand Institute of Chartered Loss Adjusters. John specialises in Business Interruption.

Contact Details

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+64 9 300 5177 -

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+64 274 904 767

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

Roger Howell

Chartered Loss Adjuster

Branch:Christchurch
Areas of Expertise: Business Interruption, Fidelity, Specialist Services.
Qualifications: B Com, CA, FCLA, FCIS, AFNZIM.

Roger has been a Loss Adjuster since 1992 and a Chartered Accountant since 1980. He is an Associate of the Australasian Institute of Chartered Loss Adjusters and an Allied Member of the Australian and New Zealand Institute of Insurance and Finance. Roger holds a Bachelor of Commerce.

Contact Details

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+64 3 374 8454 -

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+64 275 323 052