Peter Ziegler

National Specialist Services Manager

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: ANZIIF (Snr Assoc), ACILA (UK) CIP, Dip Bus Stud.

Peter is a Chartered Loss Adjuster with 24 years' experience in Loss Adjusting in both New Zealand and Australia, following underwriting roles in the insurance industry. He specialises in Catastrophe Response, Commercial Property, Contract Works, Major Loss, and Liability claims. He advises on issues arising from losses involving Product Recall, Public and Products Liability, Construction Liabilities, Professional Indemnity, and Major Property Damage, as well as providing litigation support for these claims. Peter has adjusted claims in New Zealand, Fiji, Samoa, Tonga, American Samoa, Australia and England. Peter also has significant experience in catastrophe response management, having held team leadership and management roles for events in New Zealand and across the Pacific Islands. In adjusting large and complex claims, Peter identifies the key issues and hurdles that may arise and then strategises and implements an appropriate plan to handle the claim. Peter's focus is on communicating clearly to keep all parties aware of progress and managing expectations through each phase of the loss adjusting process, through to successful resolution.

Contact Details

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+64 9 368 2170 -

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+64 21 791 958

Margaret Wallace

Executive General Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Specialist Services.
Qualifications: MBA, FCILA (UK), FCII (UK), FIRM (UK), ANZIIF (Fellow), CIP.

With the Insurance industry since 1980, Margaret has been a Loss Adjuster since 1988 and Chartered since 1991. She is a Fellow of the Chartered Institute of Loss Adjusters (UK) and Fellow of the Australian and New Zealand Institute of Insurance and Finance. Margaret specialises in Commercial Property and Major Loss, Contract Works and Business Interruption.

Contact Details

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+64 9 300 5171 -

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+64 274 989 638

Dave Merritt

Chartered Loss Adjuster

Branch:Wellington
Areas of Expertise: Commercial Property.
Qualifications: ANZIIF (Snr Assoc), CIP, ACLA.

Dave has been in the Insurance industry since 1993 and is a Chartered Loss Adjuster. He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and an Associate and New Zealand Division Secretary of the Australasian Institute of Chartered Loss Adjusters. In March 2014 Dave was appointed Manager of Crawford and Company’s Wellington Branch . Specialising in Major Loss (Commercial & Residential), Liability, Contract Works, he has also attended catastrophe events throughout New Zealand, Australia and Fiji.

Contact Details

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+64 4 477 7277 -

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+64 275 691 034

Aaron Clegg

Senior Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: BBS.

Aaron has been a Loss Adjuster since 1997 and holds a Bachelor of Business Studies. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 6 350 0564 -

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+64 274 491 319

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

Gillian Jacobsen

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Fidelity.
Qualifications: ANZIIF (Snr Assoc) CIP, ACLA, FIFAA.

With the Insurance industry since 1989, Gillian has been a Loss Adjuster since 2003. Gillian is a member of the Australian and New Zealand Institute of Insurance and Finance and specialises in Commercial Property and Fidelity claims.

Contact Details

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+64 9 374 0895 -

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+64 272 059 296

James Ayers

Loss Adjuster

Branch:Christchurch
Areas of Expertise: Business Interruption, Commercial Property.
Qualifications: B Com.

Since 1985 James has worked in financial and management positions, and for the last four years as a Loss Adjuster. He is an Associate of the Australian and New Zealand Institute of Insurance and Finance, he holds a Bachelor of Commerce and is a member of Chartered Accountants Australia and New Zealand. As a loss adjuster he specialises in commercial property, commercial loss and business interruption

Contact Details

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+64 3 379 4509 -

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+64 299 828 332

Tim Bardrick

Senior Loss Adjuster

Branch:Dunedin
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Major Loss - Residential, Marine Transit.
Qualifications: AICLA (Aff).

With the Insurance industry since 1972, Tim has been a Loss Adjuster since 1985. He is an Affiliate of the Australasian Institute of Chartered Loss Adjusters. Tim specialises in Residential Major Loss, Commercial Property, Public Liability, Contract Works and Marine Transit

Contact Details

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+64 3 466 4708 -

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+64 274 937 173

John Paul Bellis

Loss Adjuster

Branch:Greymouth
Areas of Expertise: Commercial Property, Major Loss - Commercial, Major Loss - Residential.

John-Paul Bellis has been in the Insurance Industry since 1995, and has been a Loss Adjuster since 2009. He has experience with various types of claims including large commercial claims, specialised equipment claims and total loss claims.

Contact Details

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+64 3 768 5731 -

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+64 275 014 912

Greg Bray

Senior Loss Adjuster

Branch:Hamilton
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Major Loss - Commercial, Major Loss - Residential.
Qualifications: ANZIIF (Snr Assoc) CIP, AICLA (Aff).

Greg has been with the Insurance industry since 1979, and has been a Loss Adjuster since 2011. Prior to joining Crawford & Company, Greg held a commercial Broker role which included management of large corporate accounts. Greg joined the Crawford team as a commercial Loss Adjuster and has adjusted a number of multi million dollar losses in the Christchurch earthquake.

Contact Details

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+64 7 834 4548 -

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+64 275 080 191

Phil Buckman

Chartered Loss Adjuster

Branch:Timaru
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Residential, Service and Repair, Engineering and Machinery Breakdown.
Qualifications: NZCE (Mech), ANZIIF (Snr Assoc) CIP, ACLA.

Phil has been a Loss Adjuster since 1998 and is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. He has an Advanced Trade Certificate in Fitting, Turning and Machining and NZ Certificate in Engineering (Mechanical). Phil specialises in Commercial Property, Residential Major Loss, Public Liability, Engineering and Machinery Breakdown and Service and Repair.

Contact Details

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+64 3 684 3311 -

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+64 272 284 540

Bill Campbell

Loss Adjuster

Branch:Christchurch
Areas of Expertise: Commercial Property, Major Loss - Commercial, Major Loss - Residential.

With the Insurance Industry since 1970, Bill has been a loss adjuster since 1990. He is an Affiliate of the Australian Institute of Chartered Loss Adjusters. Bill specialises in large commercial, domestic and rural property claims. He has been involved in loss adjusting claim management with expertise in catastrophe disaster events.

Contact Details

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+64 3 374 8455 -

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+64 278 072 683

Bill Christensen

Loss Adjuster

Branch:Invercargill
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, Motor - Light Motor, Marine Hull, Service and Repair.

Bill has been a Loss Adjuster for 22 years, and has previously worked for 13 years in the Motor Vehicle Repair industry. Bill specialises in light motor, service and repair, commercial property, public liability, marine hull and contracts works.

Contact Details

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+64 3 214 7795 -

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+64 274 425 745

Holly Costley

Senior Loss Adjuster

Branch:Christchurch
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Commercial.
Qualifications: ANZIIF(Snr Assoc) CIP, ACLA.

With the Insurance industry since 2006, Holly has been a Loss Adjuster since 2009. She is Senior Associate Member of the Australian and New Zealand Institute of Insurance and Finance and specialises in Commercial Property, Commercial Major Loss and Public Liability.

Contact Details

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+64 3 374 8459 -

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+64 273 005 893

Stuart Day

Chartered Loss Adjuster

Branch:Wellington
Areas of Expertise: Business Interruption, Commercial Property, Major Loss - Residential.
Qualifications: BCA, ANZIIF (Snr Assoc), CIP, ACLA.

With the Insurance industry since 2000, Stuart has been a Loss Adjuster since 2005. He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and is a Chartered Loss Adjuster. Stuart holds a Bachelor of Commerce and Administration and specialises in Business Interruption, Commercial Property and Residential Major Loss.

Contact Details

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+64 4 477 7273 -

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+64 276 939 762

Keegan Harpur

Loss Adjuster

Branch:Christchurch
Areas of Expertise: Commercial Property, General Adjuster.
Qualifications: BComVPM, AICLA (Aff), ANZIIF (Snr Assoc) CIP, DipLA.

Keegan has been a Loss Adjuster since early 2010 and prior to this worked within the Property Management profession. He holds a Bachelor of Commerce in Property Management & Valuation and is currently working towards a Diploma in Loss Adjusting.

Contact Details

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+64 3 374 8458 -

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+64 27 429 8390

Graeme Head

Loss Adjuster

Branch:Queenstown
Areas of Expertise: Commercial Property, Major Loss - Residential, Motor - Light Motor, Marine Hull.

Graeme has broad experience across the Insurance Industry dating back approximately 20 years, as well as experience in Information Technology and Building Industries

Contact Details

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-

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+64 27 491 0373

Mathew Hessian

Senior Loss Adjuster

Branch:Dunedin
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Power and Energy.
Qualifications: AICLA (Aff), ANZIIF (Snr Assoc) CIP, DipFinSer, DipLA.

Working with insurance claims both in New Zealand and internationally since 1993, Mathew has significant experience in the field of Loss Adjusting and as a Senior Claims Manager. Throughout his career he has developed a wealth of experience in managing Property, Construction, Energy and Power losses in New Zealand, Australia, UK, Caribbean and across the Asia Pacific region. Mathew has also led and participated in many catastrophe response teams in those areas including effectively leading the 2011 Christchurch EQ response for one NZ based Insurer. In addition to his claims handling expertise, Mathew has a proven ability to maintain a client focus in complex claims, identify the key issues, and work through strategies with multiple parties to achieve suitable outcomes for all stakeholders. In his work both in NZ, Australia and Internationally, he has developed a strong reputation amongst Insurers, Brokers, and Clients alike for being an effective claims professional with a proven track record in settling claims across a broad range of classes.

Contact Details

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+64 3 466 4711 -

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+64 27 201 3710

Danie Keyser

Operations Manager Specialist Services

Branch:Auckland
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Specialist Services.
Qualifications: B Proc, LLB (SA).

Danie joined Crawford in 2008 after seventeen years working for multi-national adjusting firms in South Africa and New Zealand. Danie specialises in handling major and complex assignments, and is particularly skilled at streamlining claims through balancing sound technical skills with a commercially sensible and pragmatic approach. He is highly experienced in dealing with large losses and has built a solid reputation for being very accessible to all stakeholders; communicating clearly; meeting deadlines;and maintaining steady progress across even the most challenging stages of the claims handling process. Danie has played a prominent role in Crawford's response to the 2010/2011 Canterbury earthquakes, providing technical expertise and guidance to others, while at the same time continuing to service a personal portfolio of large and complex losses for leading insurers. He has successfully settled several large, high profile losses arising from these events.

Contact Details

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+64 9 368 2177 -

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+64 21 272 2177

Johnson Lau

Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Major Loss - Residential.
Qualifications: ANZIIF (Snr Assoc) CIP.

Johnson has been working in the Insurance Industry since 2002 when he started his career as a Customer Services Officer with AMI. He specialises in general and commercial claims, and has had experience managing large complex losses. Johnson’s strengths are customer service, conflict resolution and his excellent communication skills in English, Cantonese and Mandarin.

Contact Details

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+64 9 300 1719 -

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+64 275 864 246

Greg Longmore

Senior Loss Adjuster

Branch:Dunedin
Areas of Expertise: Commercial Property, Major Loss - Residential, Motor - Light Motor, Service and Repair, Motor - Mechanical.

With the Insurance industry since 1978, Greg has been a Loss Adjuster since 1995. He specialises in Residential Major Loss, Commercial Property, Service and Repair and Light / Mechanical Motor.

Contact Details

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+64 3 466 4707 -

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+64 274 372 400

Mike Mahoney

Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Commercial Property, Contract Works, Liability - Products, Liability - Public, Major Loss - Residential.
Qualifications: Loss Adjuster.

With the Insurance industry since 1980, Mike has been a Loss Adjuster since 2002. He specialises in Commercial Property, Residential Major Loss, Products and Public Liability and Contract Works.

Contact Details

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+64 6 350-0568 -

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+64 274 415-327

Peter McIntyre

Senior Loss Adjuster

Branch:Wanganui
Areas of Expertise: Commercial Property, Liability - Public, Major Loss - Residential, Motor - Light Motor, Service and Repair, Motor - Heavy Motor.
Qualifications: ANZIIF (Snr Assoc), CIP, AICLA (Assoc).

Peter is the Owner and Director of Crawford Wanganui and has been Loss Adjusting since 1999. Qualifications include, ANZIIF Senior Associate, and AICLA (Affiliate), Diploma of Loss Adjusting and also holds a Trade Certificate in Panel Beating and Coach Building. Peter specialises in Commercial Property, Residential Major Loss, Public Liability, Light and Heavy Motor and Service and Repair.

Contact Details

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+64 6 345 8156 -

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+64 272 298 898

Malcolm Mendey

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Commercial Property, Liability - Products.
Qualifications: ACII, CIP, ANZIIF (Snr Assoc).

With the Insurance industry since 1982, Malcolm has been a specialist Liability Adjuster since 1985 and also has 12 years experience as a Legal Executive. He is an Associate of the Chartered Insurance Institute (UK), Chartered Insurance Practitioner (UK) and Senior Associate of the Australian and New Zealand Institute of Insurance and Finance. Malcolm specialises in Commercial Property and Public Liability.

Contact Details

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+64 9 300 1717 -

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+64 273 335 578

Vanessa Munro

Senior Loss Adjuster

Branch:Masterton
Areas of Expertise: Commercial Property, Contract Works, Major Loss - Commercial.

With the Insurance industry since 1999, Vanessa has been a Loss Adjuster since 2007. She specialises in Commercial Major Loss, Commercial Property and Contract Works.

Contact Details

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+64 6 377 7054 -

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+64 274 904 008

John Senior

Loss Adjuster

Branch:Napier
Areas of Expertise: Commercial Property, Contract Works, Liability - Public, General Adjuster.

John commenced loss adjusting in 2013 handling small building, theft and contract works claims. He has a thorough knowledge of the claims process with well-developed technical and communication skills. John is currently studying towards his ANZIIF Loss Adjusting qualification as well as a Bachelor of Business Studies.

Contact Details

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+64 6 835 2646 -

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+64 27 342 9274

Scott Shaw

Loss Adjuster

Branch:Christchurch
Areas of Expertise: Commercial Property.

Scott has been a Loss Adjuster since 2011 and has a background in Account Management. He is an Allied Member of the Australian and New Zealand Institute of Insurance and Finance and is working towards his Diploma in Loss Adjusting

Contact Details

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+64 3 379 4502 -

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+64 275 014 909

Geoff Walden

Loss Adjuster

Branch:Hamilton
Areas of Expertise: Commercial Property, Major Loss - Residential, General Adjuster.

Geoff commenced his career in the Insurance Industry with Crawford in 2006. He undertakes a range of property adjustments which has included a number of large value commercial losses relating to the Christchurch earthquake, various assignments with the Earthquake Commission and general property claims.

Contact Details

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+64 7 834 4545 -

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+64 274 936 280