John Broom

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Litigation Support, Specialist Services.
Qualifications: B Com, CA.

John has over 30 years experience in Audit, Senior Accounting, Insolvency, Litigation Support, and Business Interruption Loss Adjusting in New Zealand and the United Kingdom. He initially trained as an auditor with Coopers & Lybrand (now PwC) in Auckland and London in the Audit division. John has a broad commercial background, mainly in very senior accounting roles. John specialises in Financial Lines, Liability, and Litigation, Support losses providing advice on business interruption, stock reconciliation, contingency and fidelity guarantee issues.

Contact Details

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+64 9 984 6371 -

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+64 274 451 155

John Burrows

Chartered Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Specialist Services.
Qualifications: B.Com, B.Sc. (Mech Eng.), FCLA.

A Loss Adjuster since 2002 and Chartered since 2007, John holds a Bachelor of Commerce and a Bachelor of Science (Mechanical Engineering). He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and Associate of the Australian and New Zealand Institute of Chartered Loss Adjusters. John specialises in Business Interruption.

Contact Details

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+64 9 300 5177 -

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+64 274 904 767

Roger Howell

Chartered Loss Adjuster

Branch:Christchurch
Areas of Expertise: Business Interruption, Fidelity, Specialist Services.
Qualifications: B Com, CA, FCLA, FCIS, AFNZIM.

Roger has been a Loss Adjuster since 1992 and a Chartered Accountant since 1980. He is an Associate of the Australasian Institute of Chartered Loss Adjusters and an Allied Member of the Australian and New Zealand Institute of Insurance and Finance. Roger holds a Bachelor of Commerce.

Contact Details

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+64 3 374 8454 -

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+64 275 323 052

Janene Paki

Senior Loss Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Marine Transit, Specialist Services.
Qualifications: ANZIIF (Snr Assoc) CIP, Dip Financial Services.

Janene is a Forensic Accountant and Financial Loss Specialist with more than 15 years experience in Loss Adjusting. She specialises in Financial Lines, Liability, Dairy and Food Processing losses. She provides advice on issues such as Business Interruption, Loss of Profits, Fidelity, Stock Reconciliation, Product Recall and Contamination, including Litigation Support. Janene has also adjusted major earthquake claims and led a Crawford team of Financial Loss specialists in adjusting financial losses arising from the Canterbury Earthquakes 2010-2012. Janene has significant experience in adjusting losses across a wide range of processing and manufacturing industries including dairy, meat, seafood, horticulture, wine and beverages, and chemical processing. Janene's Loss Adjusting experience has seen her managing claims throughout New Zealand and the South Pacific region.

Contact Details

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+64 9 368 5546 -

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+64 21 243 0305

Margaret Wallace

Executive General Adjuster

Branch:Auckland
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Specialist Services.
Qualifications: MBA, FCILA (UK), FCII (UK), FIRM (UK), ANZIIF (Fellow), CIP.

With the Insurance industry since 1980, Margaret has been a Loss Adjuster since 1988 and Chartered since 1991. She is a Fellow of the Chartered Institute of Loss Adjusters (UK) and Fellow of the Australian and New Zealand Institute of Insurance and Finance. Margaret specialises in Commercial Property and Major Loss, Contract Works and Business Interruption.

Contact Details

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+64 9 300 5171 -

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+64 274 989 638

Aaron Clegg

Senior Loss Adjuster

Branch:Palmerston North
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Fidelity, Liability - Products, Liability - Public, Litigation Support, Major Loss - Commercial, Major Loss - Residential, Marine Transit.
Qualifications: BBS.

Aaron has been a Loss Adjuster since 1997 and holds a Bachelor of Business Studies. During his career has adjusted numerous complex multi million dollar losses.

Contact Details

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+64 6 350 0564 -

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+64 274 491 319

Stuart Day

Chartered Loss Adjuster

Branch:Wellington
Areas of Expertise: Business Interruption, Commercial Property, Major Loss - Residential.
Qualifications: BCA, ANZIIF (Snr Assoc), CIP, ACLA.

With the Insurance industry since 2000, Stuart has been a Loss Adjuster since 2005. He is a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and is a Chartered Loss Adjuster. Stuart holds a Bachelor of Commerce and Administration and specialises in Business Interruption, Commercial Property and Residential Major Loss.

Contact Details

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+64 4 477 7273 -

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+64 276 939 762

James Ayers

Loss Adjuster

Branch:Christchurch
Areas of Expertise: Business Interruption, Commercial Property.
Qualifications: B Com.

Since 1985 James has worked in financial and management positions, and for the last four years as a Loss Adjuster. He is an Associate of the Australian and New Zealand Institute of Insurance and Finance, he holds a Bachelor of Commerce and is a member of Chartered Accountants Australia and New Zealand. As a loss adjuster he specialises in commercial property, commercial loss and business interruption

Contact Details

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+64 3 379 4509 -

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+64 299 828 332

Mathew Hessian

Senior Loss Adjuster

Branch:Dunedin
Areas of Expertise: Business Interruption, Commercial Property, Contract Works, Major Loss - Commercial, Power and Energy.
Qualifications: AICLA (Aff), ANZIIF (Snr Assoc) CIP, DipFinSer, DipLA.

Working with insurance claims both in New Zealand and internationally since 1993, Mathew has significant experience in the field of Loss Adjusting and as a Senior Claims Manager. Throughout his career he has developed a wealth of experience in managing Property, Construction, Energy and Power losses in New Zealand, Australia, UK, Caribbean and across the Asia Pacific region. Mathew has also led and participated in many catastrophe response teams in those areas including effectively leading the 2011 Christchurch EQ response for one NZ based Insurer. In addition to his claims handling expertise, Mathew has a proven ability to maintain a client focus in complex claims, identify the key issues, and work through strategies with multiple parties to achieve suitable outcomes for all stakeholders. In his work both in NZ, Australia and Internationally, he has developed a strong reputation amongst Insurers, Brokers, and Clients alike for being an effective claims professional with a proven track record in settling claims across a broad range of classes.

Contact Details

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+64 3 466 4711 -

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+64 27 201 3710